FAQ’s

What is the minimum order?

No size is too small; nor is no size too large. Contact us for pricing.

How do I upload my Logo?

Go to our contact page here. You will be able to attach your logo to your email.

I don’t have a logo! Do you design Logos?

We sure do and would love to learn more about your company so we can design a logo that markets your company and builds business.

What is our Payment Policy?

We request that half of the invoice total be paid before we begin production. The remaining balance is due when you receive the order. We accept cash, checks, credit cards, and PayPal. We also will accept purchase orders from schools and other public organizations.

What is your turnaround time?

Our normal turnaround time is 7-14 business days depending on the size of the order.

Is your work guaranteed?

Yes, both our designer and yourself. You are very involved in the process and you approve each step. Projects are completed exactly the way you want it. We guarantee all work.

What are your office hours?

Our office and Storefront is staffed Monday-Friday 8:00 AM to 5:00 PM Eastern Time.

Do you embroider?

Yes. We embroider just about anything. Our equipment has created amazing embroidery projects. Please email us your image and we’ll contact you with pricing information.

Can I return an item?

Because the products we print are generally custom made for each order, we do not accept returns, unless we make the error on the order. If we do make the error, we will gladly reprint your order or discount your invoice.

What forms of payment do you accept?

We accept personal and business checks, Visa, Mastercard, American Express and Paypal. We also accept purchase orders from educational institutions and public agencies.

What are my shipping options?

We use UPS and USPS for ground shipments. If you have an account with Federal Express or UPS, we are happy to use any of their shipping options. Please inquire.

What services do we offer?

Go to our Services page.

Do you have sizing charts?

We do. Each product is different and varies in size. Product specification sheets can be located on our Catalog page.